• Caring attitude

Caring attitude


7 pledges for experiencing Paris carefree

The Parisian tourism sector takes care of you ! We do this by:

1. Ensuring the implementation of the health and safety measures recommended by the National Public Health Agency.

2. Appointing a contact person for health protocol as a guarantor of good practice within our establishment.

3. Ensuring all our staff are trained in these measures, with a shared concern for safety.

4. Adapting our services to limit physical interaction (contactless payment, elimination of documentation, separate incoming and outgoing flow of people, etc.)

5. Ensuring the quality of your entire stay/ visit by favouring 'Caring attitude' partners.

6. Favouring flexible booking and cancellation conditions.

7. Our attachment to the values of welcome and benevolence of the City of Paris. 


Parisian tourism industry professionals are ready to welcome you

On my arrival in Paris
Enhanced health security on board aircraft, particularly on Air France flights
Temperature checks on passengers on arrival
Meticulous cleaning of shared spaces
Floor markings to ensure social distancing 

My journeys around Paris
Respect for physical distancing, on transport, and in stations
2,000 people working to disinfect stations and public transport
Wearing a mask is obligatory in stations, trains, taxis
Parisian taxis attentive to passenger safety (contactless payment, car with glass partition screen)

My sustainable Paris
A different way to explore Parisian districts, unusual walks
1,000 km of cycle paths in Paris
Regular and careful cleaning of self-service bicycles

My accommodation in Paris
Flexible booking and cancellation conditions
A contact person for health protocol and staff trained in protective hygiene measures
Meticulous and daily cleaning of establishments
Limited physical interaction (online booking and check-out, protective screens, contactless payment)

My outings to restaurants in Paris
A minimum distance of 1 metre between tables
Single-use menus
Wearing a mask is obligatory in the dining room and kitchen
A maximum of 10 people per table

My visits and events in Paris
Online booking and e-tickets to limit physical interactions
No cloakrooms, availability of hand sanitizer
Wearing a mask is recommended
Signs or markers to help respect physical distancing rules
A counting system to manage visitor flow and capacity
More frequent cleaning, in accordance with new health and safety measures (every 2 to 4 hours)
Activities for individuals, couples, families, small groups

The staff at the welcome point of the Paris Tourist Office provide you with tourism-related information and advice from Monday to Saturday from 10am to 6pm at 29 rue de Rivoli, 75004 Paris.

Sanitary measures put in place to welcome you in the best conditions
Number of people within the welcome point limited to 30; hand sanitizer dispensers at the entrance; wearing a mask obligatory; welcome desks with glass partition screens.

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