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Frequently asked questions

Transport in Paris & the Paris region

The Paris Visite Pass or a ‘carnet' of t+ tickets : which product is the best choice?

If you are only thinking of using public transport occasionally (less than 4-5 times per day) and only in Paris, it is more interesting to opt for the ‘carnet’ of 10 t+ tickets.

If you are planning to use public transport on a regular basis in Paris only, it will be more interesting for you to purchase a Paris Visite Pass zones 1-3.

Finally, if you wish to use public transport on a regular basis in Paris and also in the inner suburbs (e.g. to go to Versailles, Disneyland or even the airports, we suggest that you purchase a Paris Visite Pass zones 1-5.

For details on travel zones, see the RATP map here.

Paris Visite Pass : how do I choose the relevant zones for my stay?

If you are planning to use public transport in Paris only, you can opt for the Paris Visite Pass zones 1-3.

However, if you wish to use public transport regularly to get around in Paris and also in the inner suburbs (e.g. to go to Versailles, Disneyland, Fontainebleau or even the airports), it is more interesting to purchase a Paris Visite Pass zones 1-5.

For details on transport zones, see the RATP map here.

Can I use the Orlyval, OrlyBus and the RoissyBus with the Paris Visite Pass?

The airports of Orly and CDG are situated in zones 4 and 5; you will not therefore be able to use them to get to the airports with the Paris Visite Pass zones 1-3.
Only the Paris Visite Pass zones 1-5 enables you to use the Orlyval, the Orlybus, the Roissybus and the RER B.

Does the t+ ticket allow me to travel on the RER beyond Paris?

The t+ ticket enables you to travel on all of the metro and bus lines in the Paris region of Ile-de-France (except Orlybus and Roissybus) and tramways, the Montmartre funicular, and the RER only in Paris (zone 1).

For any other journey outside Paris, you need to purchase an ‘Origine-Destination' (point-to-point) ticket. This is an Ile-de-France ticket, whose price is calculated from the station of departure to the station of arrival.

Can I receive my travel tickets by email?

No, all Paris travel tickets are dematerialized, therefore, it is not possible to receive them electronically.

What do I do if my transport ticket becomes demagnetised?

If you have any difficulty using your ticket due to a malfunction, please bring this to the attention of RATP staff in metro stations or RER stations, who will replace it free of charge.
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