Menu
Home

Frequently asked questions

The Cancellation Insurance (Mondial Assistance)

I subscribed to the Cancellation Insurance, who should I contact to make my request of refund?

In order to make declaration easier and claim handling more efficient, you are advised to declare the claim via the following website : https://indemnisation.mondial-assistance.fr.

If you do not have access to Internet, you can contact Mondial Assistance by phone Monday to Friday between 9am and 6pm :
If you speak French : + 33 1 42 99 03 95 and if you do not speak French : +33 1 42 99 03 97.

In which cases could I get the refund of my tickets?

If you subscribed to the Cancellation Insurance, please check the Mondial Assistance’s General Conditions of sales where you’ll find all events covered.
 
Follow us
Menu
Our Websites
Our partnersMairie de ParisCCI ParisAtout France
© 2015 Paris Convention and Visitors Bureau - All rights reserved
FontChargement