Our services

A la carte Delivery

Express delivery to your hotel
The Paris Convention and Visitors Bureau uses a courier service to deliver your orders to your hotel in Paris or the Paris region (postcode 92, 93 and 94).
If you wish to have your order delivered, please check the hotel delivery option and fill out the form with the name and address of your hotel.
Depending on your check in date, we deliver your order 24 to 48 hours before the check in date mentioned.

Home delivery

Get your order delivered to the address of your choice!
Your package will be delivered to you personally (DHL). Your order will generally be delivered within 4 working days with DHL in France and other countries.

Collection in one of our information centres

You can pick up your order for free when you arrive in Paris in one of our information centres:

    1. Main office at Hôtel de Ville, located at 29 Rue de Rivoli (metro line 1 or 11 – Hôtel de Ville)
  • located at 29 rue de Rivoli (metro 1 or 11, or Châtelet line 4 : Hôtel de Ville, RER : Châtelet Les Halles (line A and B) Velib' : stations n°4016, 4103, 4017, 4018) 

           - Monday-Sunday, 10am-6pm (last access at 5:50pm). Half-price theater tickets: Tuesday-Saturday, 12:30-5:30 pm; Sunday, 12:30-3:45 pm.

    1. Gare du Nord information centre, located at 18 Rue de Dunkerque, 75010 Paris (metro line 4 or 5 – Gare du Nord)
  • The tourist information point is located near slopes 7-9 - international arrivals.
    Closed on January 1, May 1 and December 25. Open from Monday to Saturday, from 9:00 am to 5:00 pm (last access at 4:50 pm). Closed on Sundays and public holidays.


For further information regarding our three delivery options, please check of Frequently Asked Questions.


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